Introduction
As a valued customer of B1G Xtream, we want to ensure you have the best possible experience with our IPTV services. To maintain a fair and enjoyable environment for all users, we have implemented some new buyer rules. Please take a moment to familiarize yourself with these guidelines:
1. Account Ownership
- One Account per Person: Each individual is allowed to have only one account with B1G Xtream. Sharing your account information with others is strictly prohibited.
- Responsible Use: You are responsible for all activities that occur under your account. Please ensure that your account is not used for any illegal or unethical purposes.
2. Payment and Subscription
- Payment Methods: We accept various payment methods, including credit cards, debit cards, and online payment gateways. Please ensure that your payment information is accurate and up-to-date.
- Subscription Renewals: Your subscription will automatically renew unless you cancel it before the renewal date. You can manage your subscription and cancellation settings through your account dashboard.
- Refunds: Our refund policy is outlined in our Terms of Service. Please review this document for more information.
3. Content Access
- Legal Content: B1G Xtream only provides access to legal content. We do not tolerate the streaming of copyrighted material without proper authorization.
- Device Restrictions: The number of devices that can simultaneously stream content from your account may be limited. Please refer to your subscription plan for specific details.
4. Customer Support
- Contact Methods: Our customer support team is available to assist you with any questions or issues you may encounter. You can contact us via email, live chat, or phone.
- Etiquette: Please treat our support staff with respect. Avoid using abusive or offensive language.
5. Account Termination
- Violation of Terms: If you violate any of these rules or our Terms of Service, your account may be terminated without warning.
- Refund Policy: Account termination due to a violation may result in the forfeiture of any remaining subscription balance.
Conclusion
By adhering to these new buyer rules, you can help ensure a positive and enjoyable experience with B1G Xtream. We appreciate your cooperation and understanding.
